Privacy Policy

bobo88 ("we", "our", or "us") operates the online casino and sports betting platform accessible at bobo88.bio. We respect the privacy of every individual who visits, registers with, or otherwise interacts with our platform, and we are committed to protecting your personal data in accordance with internationally recognised data protection principles.

This Privacy Policy describes the categories of personal data we collect from users in Bangladesh and elsewhere, the purposes for which we process that data, the legal grounds that justify such processing, the parties with whom we may share your data, and the rights you hold as a data subject. Please read this document carefully before creating a bobo88 account or using our services.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the binding agreement between you and bobo88. Where any conflict exists between this Privacy Policy and our Terms & Conditions, the Terms & Conditions shall prevail to the extent of any inconsistency.

bobo88 collects personal data through a number of channels, including your account registration form, identity verification processes, payment transactions, gameplay activity, and your interactions with our customer support team. The categories of personal data we may collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless you voluntarily disclose such information in the context of a responsible gaming self-assessment or support request. In such cases, the data is used solely for the purpose of providing appropriate responsible gaming assistance.

bobo88 uses the personal data we collect for the following purposes, each of which is supported by a specific legal basis described in Section 4:

• Account Management: To create, maintain, and administer your bobo88 account, including processing your registration, verifying your identity, and managing your login credentials.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records of all transactions.
• KYC and Compliance: To verify your identity and age (18+ requirement), comply with anti-money laundering (AML) obligations, and fulfil any other legal or regulatory requirements applicable to our business.
• Service Delivery: To provide access to our casino games, sports betting markets, live dealer tables, slots, and all other bobo88 platform features.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, collusion, bonus abuse, and other forms of platform misconduct.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling behaviour, enforce self-exclusion and deposit limit settings, and provide responsible gaming support as required.
• Personalisation: To tailor the bobo88 platform experience to your preferences, including displaying relevant game recommendations and personalised promotional offers where you have consented to receive them.
• Marketing Communications: To send you promotional emails, bonus notifications, and information about new features or events — but only where you have explicitly opted in to receive such communications. You may withdraw consent at any time via your account settings or by contacting [email protected].
• Platform Improvement: To analyse aggregated usage data to improve the performance, design, and functionality of the bobo88 platform.
• Legal Proceedings: To establish, exercise, or defend legal claims where necessary.

bobo88 does not use your personal data for any purpose beyond those listed above without first obtaining your explicit consent, unless we are required to do so by applicable law or a binding legal order.

For each category of data processing described in Section 3, bobo88 relies on one of the following legal bases:

• Contractual Necessity: Processing that is necessary to perform our contract with you — namely, to operate your bobo88 account, process payments, and deliver gaming services. Without this processing, we cannot provide you with the bobo88 service.
• Legal Obligation: Processing that is required in order to comply with applicable laws — including AML/KYC regulations, age verification requirements, financial reporting obligations, and responses to lawful requests from competent authorities.
• Legitimate Interests: Processing that serves our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This includes fraud prevention, platform security monitoring, and internal analytics for service improvement.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and optional personalisation features. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

bobo88 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your data only in the following limited circumstances, each of which is governed by appropriate data processing agreements and confidentiality obligations:

• Payment Service Providers: We share financial transaction data with our payment processing partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, and Mastercard — for the sole purpose of processing your deposits and withdrawals.
• Game Providers: Technical usage data (such as session identifiers and bet amounts) may be shared with our game software providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to the extent necessary for game delivery, dispute resolution, and RNG certification.
• Identity Verification Services: KYC document data is shared with accredited identity verification service providers who perform document authentication and age verification checks on our behalf.
• Fraud Prevention Partners: Technical and behavioural data may be shared with fraud detection service providers to identify and prevent fraudulent activity on the platform.
• Legal and Regulatory Authorities: bobo88 will disclose personal data to law enforcement agencies, financial intelligence units, courts, or other competent authorities when required to do so by applicable law, court order, or regulatory directive.
• Professional Advisers: Personal data may be disclosed to our legal counsel, auditors, and other professional advisers where necessary for the conduct of their professional services, subject to strict confidentiality obligations.

All third-party service providers who receive personal data from bobo88 are contractually required to process that data only for the specific purposes for which it was disclosed, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection laws.

bobo88 uses cookies and similar tracking technologies to operate and improve the platform, maintain your session while you are logged in, remember your preferences, and analyse platform usage. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the operation of the bobo88 platform. They enable core functions such as user authentication, session management, and security features. These cookies cannot be disabled without breaking the platform's core functionality.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming limits — so that you do not need to reconfigure them on every visit.
• Analytical Cookies: We use first-party analytical cookies to collect aggregated, anonymised data about how users interact with the bobo88 platform, including which pages are visited most frequently, how long sessions last, and where users encounter errors. This data is used solely to improve platform performance.
• Security Cookies: These cookies are used to detect and prevent fraudulent activity, bot traffic, and unauthorised account access attempts.

bobo88 does not use third-party advertising cookies or behavioural tracking cookies that follow your activity across other websites. Cookies set by bobo88 are restricted to the bobo88.bio domain.

You may configure your browser to refuse or delete cookies. However, disabling strictly necessary cookies will impair your ability to log in to and use the bobo88 platform. Instructions for managing cookies are available in your browser's help documentation.

bobo88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard data retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely and permanently deleted or anonymised in a manner that prevents re-identification. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and analytical purposes in its anonymised form.

bobo88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:

• TLS 1.3 with 256-Bit SSL Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.3 with 256-bit SSL encryption, the same standard employed by international financial institutions.
• Segregated Data Storage: Personal data, financial data, and authentication credentials are stored in logically separated systems with distinct access controls, reducing the risk of a single point of compromise.
• Access Controls: Access to personal data is strictly limited to bobo88 personnel and authorised third-party processors who require it for their specific job functions. All access is logged and subject to regular audit.
• Penetration Testing: bobo88's systems undergo regular penetration testing by independent security professionals to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: bobo88 maintains a documented data breach incident response plan. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users without undue delay, and no later than 72 hours after becoming aware of the breach.
• Staff Training: All bobo88 personnel who handle personal data receive regular data protection and information security training.

As a data subject, you hold the following rights with respect to the personal data bobo88 holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Subject Rights Request" and include your registered account username and a description of your request.

bobo88 will respond to all data subject rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.

Please note that certain rights are subject to limitations where processing is required for legal compliance purposes — for example, we cannot delete transaction records that we are legally obliged to retain for AML purposes, even if you request erasure of your data.

The bobo88 platform is strictly intended for adults aged 18 and above. We do not knowingly collect, process, or retain personal data from any individual under the age of 18. Our registration process includes an age declaration step, and all accounts are subject to KYC age verification before withdrawal services are enabled.

If bobo88 discovers or is notified that personal data has been collected from a person under the age of 18, we will immediately suspend the relevant account, delete all associated personal data to the fullest extent permitted by law, and take appropriate steps to prevent any recurrence.

bobo88 operates as an offshore gaming platform. Your personal data may be transferred to, stored in, and processed in countries other than Bangladesh, including countries where our game providers, payment processors, and infrastructure providers maintain their servers. These countries may have different data protection laws to those in your jurisdiction.

Wherever your personal data is transferred internationally, bobo88 takes appropriate steps to ensure that it receives an equivalent level of protection to that which it would receive in its country of origin. Such steps include:

• Entering into data processing agreements with all third-party processors that impose GDPR-equivalent data protection obligations.
• Using standard contractual clauses approved by recognised data protection authorities where applicable.
• Conducting transfer impact assessments for transfers to jurisdictions that have not been recognised as providing an adequate level of data protection.

By creating a bobo88 account and accepting these terms, you acknowledge and consent to the international transfer of your personal data as described in this section.

The bobo88 platform may, from time to time, contain references to the game providers whose products are available on the platform (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). While these providers' games are delivered through the bobo88 interface, their respective privacy practices are governed by their own privacy policies.

bobo88 is not responsible for the privacy practices or content of any third-party services, and we encourage you to review the privacy policies of any third-party service provider whose products you access through the bobo88 platform. The inclusion of any game provider's product on the bobo88 platform does not constitute an endorsement of that provider's privacy practices.

bobo88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will notify registered users via the email address associated with their bobo88 account and will display a prominent notice on the platform for a minimum of 14 days prior to the updated policy taking effect.

The version number and effective date at the top of this document will be updated whenever the policy is revised. Minor clarifications or corrections that do not affect your rights as a data subject may be made without prior notice.

Your continued use of the bobo88 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, you should close your account and cease using the platform before the updated policy takes effect. Account closure requests may be submitted to [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bobo88 handles your personal data, please contact our Data Protection team using the details below. All privacy-related enquiries are handled by a dedicated team and are treated with strict confidentiality.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please use "Privacy Enquiry" or "Data Subject Rights Request" to ensure prompt routing to the correct team.
• Response Time: bobo88 aims to acknowledge all privacy-related enquiries within 24 hours (Bangladesh Standard Time, UTC+6) and to provide a substantive response within 10 business days.